1. Who we are
Pebblerankbarry Media Ltd, company number 14826031, is the controller for personal information collected through this website unless this policy says otherwise. Our registered address is 14 Linton Yard, Bristol BS1 4QA, United Kingdom. Contact us at [email protected].
2. Information we collect
We may collect information you provide when you contact us, including your name, email address, organisation and message. We may collect technical information such as browser type, device information, approximate location derived from an IP address, pages viewed and security events. We use this information to operate the site, respond to requests, prevent abuse and understand general site performance.
We do not ask for sensitive personal information. Please do not include health, financial account, government identification or other sensitive information in a contact form.
3. Why we use information
We use information to provide requested communications, answer enquiries, maintain website security, remember cookie choices, improve content and meet legal obligations. Where required, we rely on consent for optional cookies or marketing communications. We rely on legitimate interests for basic administration, security and service improvement where those interests are not overridden by your rights. We rely on contract or steps before contract where you ask us to discuss services.
4. Cookies and processors
Our cookie banner stores your choice in local storage. Optional analytics or functional technologies are used only where enabled. A hosting provider may process technical request data to deliver this website. Email and form services may process information needed to receive and answer your enquiry. We require service providers to handle information according to documented instructions and appropriate safeguards.
We do not sell personal information. We may disclose information where necessary to professional advisers, authorities, courts, or a purchaser involved in a reorganisation, subject to appropriate confidentiality and legal requirements.
5. International transfers
Some providers may process information outside the United Kingdom or European Economic Area. Where that occurs, we use a lawful transfer mechanism and appropriate contractual or organisational safeguards where required.
6. Retention
We keep enquiry information for as long as needed to respond, manage a business relationship and meet legal or accounting requirements. Technical logs are retained for a proportionate period for security and troubleshooting. We delete or anonymise information when it is no longer needed, subject to lawful exceptions.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy, withdraw consent and complain to a supervisory authority. UK and EEA individuals may contact the Information Commissioner’s Office or their relevant local authority. California residents may have rights under the CCPA, including information about collection, access, correction, deletion and opting out of sale or sharing; we do not sell personal information.
To make a request, email [email protected]. We may need to verify your identity and will respond within the period required by applicable law.
8. Data protection contact
We do not currently appoint a statutory data protection officer. Privacy enquiries are handled by our data protection contact at the address above. If that position changes, this policy will be updated.
9. Changes
We may update this policy to reflect changes in the site, law or processing. The effective date will appear on the current page. Continued use after an update means the revised policy applies to future use.